Course Content, 5 Modules
Module 1: Communication & Trust
Why trust is the foundation of all business
How to speak with confidence in meetings
The secret to clear, effective business writing
Digital communication best practices
Module 2: Your Career
How to write a CV that stands out
How to ace a job interview
Preparing to negotiate your salary
Building your professional reputation
Module 3: Negotiation & Goal-Setting
Negotiation principles that work in any situation
How to set SMART goals that you actually achieve
Time management strategies that work
Staying productive without burning out
Module 4: Workplace Dynamics
How to make tough decisions under pressure
Avoiding teamwork disasters
Managing and resolving workplace conflict
Handling difficult conversations professionally
Module 5: Leadership
Discovering and developing your leadership style
Understanding power and how to use it ethically
Creating a fair and inclusive workplace
Recognising and recovering from burnout
Earn Your Soft Skills Certificate
Complete all 5 modules to receive your EAW Certificate in Professional Soft Skills.
Complete all modules first, then score 70%+ to earn your certificate