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Free Course

Social & Business Etiquette for Professionals

Launched on EAW's second anniversary. Taught by image consultant and business etiquette expert Oluchi Arinze, MD of South and Sttes Properties Ltd, with years of experience in Nigerian banking and business.

4.9 rating 10 Modules ✓ Certificate ✓ Free to Enrol
Oluchi Arinze
Image Consultant & Business Etiquette Coach · MD, South and Sttes Properties Ltd · Director, Kirkwood Properties Ltd
Free

No payment required · Free certificate · Lifetime access

This course includes:

10 professional modules
Video introduction by Oluchi Arinze
Boardroom & meeting etiquette
Dining & social etiquette
Cross-cultural communication
Digital professionalism
✓ Certificate on completion
Lifetime access

Meet Your Instructor, Oluchi Arinze

Watch Oluchi's introduction to the course.

Oluchi Arinze
Image Consultant & Business Etiquette Coach

Oluchi Arinze is an image consultant and business etiquette coach focused on improving business performance and professional growth. She has a track record of helping professionals improve their social and business skills to build strong personal and corporate reputations. With several years of experience managing top banks' products in Nigeria, she brings real-world expertise to every lesson.

She currently serves as Managing Director of South and Sttes Properties Ltd, Managing Director of South and Sttes Services Ltd, and Director of Kirkwood Properties Ltd.

Course Content, 10 Modules

Module 1: Introduction to Business Etiquette
What is business etiquette and why it matters
Etiquette in the Nigerian and African business context
First impressions, you never get a second chance
How etiquette affects career advancement
Click Here to Download the Module 1 Slide Deck (PowerPoint)
Module 2: Professional Dressing & Personal Image
Dress codes, formal, business casual, smart casual
Colours and what they communicate
Grooming standards for professional women
Accessories, choosing appropriately for context
Building your professional visual brand
Click Here to Download the Module 2 Slide Deck (PowerPoint)
Module 3: Communication Skills & Body Language
Professional verbal communication, tone, vocabulary
Written communication, emails, letters, formal messages
Handshakes, eye contact, and posture
Active listening, the underrated skill
Phone and voicemail etiquette
Click Here to Download the Module 3 Slide Deck (PowerPoint)
Module 4: Boardroom & Meeting Etiquette
Meeting preparation, agenda, punctuality, materials
Seating protocols in formal meetings
How to contribute confidently in meetings
Interruptions, disagreements, and how to handle them professionally
Taking minutes and following up
Click Here to Download the Module 4 Slide Deck (PowerPoint)
Module 5: Dining & Social Etiquette
Business dining, formal table settings
Toasting, ordering, and hosting etiquette
Cutlery use, the European and American styles
Corporate events, networking, cocktail parties
Click Here to Download the Module 5 Slide Deck (PowerPoint)
Modules 6–10: Client Relations, Cross-Cultural, Digital, Reputation & Certificate
Module 6: Client Relations, building trust, managing expectations
Module 7: Cross-Cultural Etiquette, global business norms
Module 8: Digital Professionalism, LinkedIn, email, virtual meetings
Module 9: Building Your Professional Reputation
Module 10: Final Assessment & Certificate of Completion
Click Here to Download the Modules 6–10 Slide Deck (PowerPoint)

Score 70% or above to unlock your Certificate of Completion

Earn Your Business Etiquette Certificate

Complete all 10 modules and pass the final assessment to receive your EAW Certificate in Social & Business Etiquette, signed by the EAW Admin and Oluchi Arinze.

Complete Your Modules First
Please finish all course modules before taking the assessment.